Sign up for the Intergenerational Communication training with Agnieszka Świst-Kamińska.

Baby Boomers, Generation X, Y, and Z now work side by side in the same workplace. Learn about their values and expectations. Discover the roots of intergenerational differences and stereotypes. Learn how to select communication channels and tools tailored to the needs of each group. Resolve conflicts and reduce misunderstandings through active listening, clear cooperation principles, and constructive feedback. Join the Intergenerational Communication training.

This training is for you if:

You want to better understand employees of different ages and improve intergenerational communication in the workplace

Different generations collaborate in today’s labor market. This creates opportunities for exchanging experience and transferring knowledge, but also challenges related to expectations, pace of work, and approaches to tasks and decision-making. During the training, you will analyze generational differences and learn how to choose appropriate communication tools.

You are tired of misunderstandings, tensions, and conflicts in projects and meetings

Tensions increase when younger employees use new technologies and social media, while older generations prefer other forms of communication. Older employees may assume younger ones are dismissive, which lowers mutual respect. Younger generations, in turn, may feel underestimated or discriminated against. You will learn how to listen effectively, ask the right questions, adapt your communication style, and provide feedback that strengthens relationships and team engagement.

You want to strengthen a culture of collaboration and diversity without reducing efficiency

If you care about smoother team performance and better information flow, this training will help you organize communication principles, work on specific behaviors and motivation, and implement practical daily solutions. Ineffective communication can also lead employees to seek new employment opportunities.

Who is this training for?

The Intergenerational Communication training is designed for managers and team leaders (CEOs, team leaders, project managers, coordinators), HR specialists and trainers (recruiters, internal trainers), employees of companies, public institutions and NGOs, as well as teachers, trainers, and professionals working with youth or adults. It is for anyone who communicates daily with representatives of different generations and wants to improve workplace collaboration.

During the training, you will learn how to:

  1. recognize the characteristics and needs of Baby Boomers, Generation X, Y, Z, and Alpha,
  2. accurately diagnose the sources of intergenerational differences in communication style, motivation, and approach to work,
  3. use active listening, paraphrasing, and assertive communication to reduce misunderstandings in teams,
  4. build managerial authority and relationships based on trust and understanding,
  5. provide specific and constructive feedback without judging or escalating emotions,
  6. respond to conflicts and challenges between generations using proven communication strategies,
  7. plan your own actions and select communication tools suited to your organization’s environment and realities.
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Before you assume that “they’re just like that,” consider what lies behind the other person’s reaction. In age-diverse teams, the same message can be interpreted very differently — and that is often where misunderstandings begin.

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Benefits for the team and organization

Improved team communication, fewer misunderstandings and conflicts, better information flow, and stronger relationships between generations are the key outcomes of this training. Together, we will define what you specifically want to improve in your workplace. Generationally diverse teams can also create a competitive advantage and better understand clients.

Practical Intergenerational Communication Training

I conduct workshops for groups and teams based on real organizational situations. Participants learn how to adapt communication channels and tools, practice active listening, set boundaries, build authority, provide feedback, and resolve challenging intergenerational situations.

Agnieszka Świst-Kamińska – Intergenerational Communication Specialist

Founder of the School of Men’s and Women’s Style.

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Graduate of Central Saint Martins University of the Arts in London, the University of Social Sciences, and the Monika Jaruzelska School of Style.

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Associated with the fashion industry for over 10 years.

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Provides image and communication training for companies and private clients.

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Image consultant, STYLE COACH, COOL HUNTER.

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Experienced speaker. She lectures at most universities in Poland and has worked with leading Polish TV stations (TVN, Polsat, TVP). She also hosted her own radio program.

Agnieszka Świst-Kamińska - założycielka Szkoły Męskiego i Damskiego Stylu
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This training does not impose one working style. It shows how to build a shared language despite differences in priorities, pace, tools, and habits. The foundation is active listening — one of the most important elements of effective intergenerational communication — along with using technologies appropriate for different generations to facilitate dialogue.
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Intergenerational Communication – Training Program

  1. Characteristics of generations: values, needs, work and communication styles
  2. The influence of social and cultural context on generational attitudes
  3. Intergenerational stereotypes – myths and facts
    Methods: mini-lecture, moderated discussion, “My Image of a Generation” exercise.
  1. Verbal and nonverbal communication
  2. Communication channels and adapting them to the recipient
  3. Active listening techniques: paraphrasing, clarification, open-ended questions
    Methods: presentation, group exercises.
  1. Building authority in professional relationships
  2. Assertiveness and empathy as tools of effective communication
  3. Setting boundaries and expressing needs
    Methods: group exercises, brainstorming, individual reflection.
  4.  
  1. Principles of constructive and developmental feedback
  2. Motivating and appreciating people from different generations
  3. Adapting messages to the recipient’s needs and style
    Methods: case studies, statement analysis, simulations.
  1. The most common sources of conflict between generations
  2. Conflict response styles and their consequences
  3. Analysis of problem situations and solution finding
    Methods: group work, role-play, case analysis.
  4.  
  1. Common communication traps: labeling, generalizing, lack of message adjustment
  2. Analysis of failed communication situations
  3. Preventing misunderstandings
    Methods: case study, mini-lecture, reflection.
  4.  
  1. Emotional intelligence in professional relationships
  2. Communication flexibility when working with different generations
  3. Developing an individual action plan
    Methods: individual work, development exercises, group coaching.
  4.  
  1. Simulated conversations with representatives of different generations
  2. Analysis of real-life participant cases
  3. Giving and receiving feedback
    Methods: role-play, behavior analysis, feedback.

Sign up for the Intergenerational Communication training.

I conduct closed workshops for individual and corporate clients across Poland — including on-site training in Warsaw, Wrocław, Poznań, Kraków, and Katowice — tailoring each program to the organization’s and team’s specific needs.

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