Savoir-vivre training

Learn business etiquette and build authority

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Take the savoir-vivre course by Agnieszka Świst-Kamińska

The knowledge of conventions, customs and courtesy rules builds self-confidence and strengthens authority. It allows you to avoid faux pas that ruins the image. Learn the rules of etiquette in business. Learn how to select an outfit and communication style for the occasion to make a positive first impression. This will help you to be perceived as an intelligent, polite and trustworthy person.

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The savoir-vivre course is for those who:

Service customers, host workshops,

and represent a company during meetings, trade exhibitions or industry conferences (also online)
Ignorance of the etiquette rules negatively affects business relationships. Tactless behaviour can be viewed as arrogance and even an insult. Lost trust is hard to rebuild. That is why it is crucial to follow universal rules of dressing and behaviour in both business and private life.
Remote business communication is one of the greatest challenges of the 21st century. Therefore, one of the issues raised during the training in business etiquette is netiquette, which is a set of rules for the right behaviour online.

Perform public duties

Contact with high-ranking officials, such as heads or representatives of government, requires refinement and high personal culture. Training in diplomatic protocol teaches the right choice of words and gestures. Knowledge of business etiquette allows you to avoid conflict situations and achieve your goals.

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Knowledge of the principles of savoir-vivre is one of the fundamental elements of personal culture.

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You will learn during the training:

  1. dress code rules in different regions of the world;
  2. diplomatic code;
  3. rules for composing invitations and official correspondence;
  4. ways of introducing and welcoming guests, considering their social positions;
  5. how to seat guests at parties;
  6. title holding;
  7. forms of business receptions;
    cultural backgrounds of savoir-vivre;
    savoir-vivre in business;
  8. etiquette history;
  9. precedence principles;
    good manners at a ceremony;
  10. rules of appropriate behaviour at the table, m.in. in cafés and restaurants;
  11. principles of interpersonal communication
  12. rules for organising receptions;
  13. techniques for creating your own image.

Agnieszka Świst-Kamińska – self-presentation psychologist, coach, stylist

  1. Founder of the Academy of Men’s and Women’s Style. Educated as a self-presentation psychologist, educator, and stylist, she is a graduate of the Academy of Social Sciences, London’s Central Saint Martins University of the Arts, and Monika Jaruzelska’s School of Style. She offers training in the psychology of self-presentation, coaching, and soft skills for both corporate and private clients.

  2. She sees fashion as a tool for shaping self-presentation and achieving specific goals. Always attentive to the latest trends, she prioritizes the needs and expectations of the individuals she works with. With her expertise in the psychology of self-presentation and extensive experience in the fashion industry, she successfully helps her clients build a professional image and enhances soft skills crucial for both personal and professional life.

  3. She assists in the vocational activation of individuals with physical disabilities through such means as education in self-representation and image creation as well as communication techniques and stress management strategies.

  4. She works with individuals from the business sector, enhancing their understanding of business ethics. During image training workshops, she demonstrates how to apply newly acquired skills in practice to achieve goals faster.

  5. The school traces its origins back to 2014. Initially named the School of Style for Men, the project aimed to meet the demand for knowledge about luxury products, broaden horizons, and ignite men’s interest in good style, taste, and the art of living. Over time, the project evolved into its current form. Today, the Academy of Style for Men and Women welcomes anyone wishing to shape their image consciously

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Savoir-vivre training - methodology

I organise business etiquette training using the lecture and exercise method. Practical classes include team games, group exercises, discussions and role-playing tasks. Students learn how to behave in various business and personal situations, e.g. in the cinema, theatre, at a conference, in a business meeting or during a trip abroad. Due to it, they can quickly adopt the newly acquired knowledge.

Course program

  1. Greetings and farewell
  2. Precedence rules
  3. Introducing yourself and others
  4. Differences between behaviour at work and outside of work
  1. In the restaurant
  2. In the cafe
  3. At the party
  4. In the cinema
  5. In the theatre
  6. While paying the bill and tipping
  1. Reception of foreign guests
  2. Etiquette in different regions of the world
  1. Behaviour at the table
  2. Cutlery, dishes, napkins
  3. Drinks
  4. Toothpicks
  5. Invitations
  6. Table arrangement: how to seat guests
  7. Duties of hosts
  8. Menu layout
  9. How and what to serve?
  10. Conversation at the table
  11. Flowers
  1. When to wear a tie, bow tie and foulard?
  2. How to wear a jacket?
  3.  How to fold and wear a pocket square?
  4. How to wear an umbrella?
  5. How to avoid a dressing faux pas in a business situation?
  6. How to choose make-up for an event?
  1. Letters
  2. Mobile phone
  3. E-mail
  4. Online messengers
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Knowledge of the etiquette rules, dressing selection and language savoir-vivre is useful not only for business, but also for personal life, for example, at a wedding or in a restaurant.

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I give etiquette courses for individual and business clients. I organise savoir-vivre workshops for intitutions across entire Poland (including Warsaw, Krakow, Wrocław, Poznan, Tricity, Katowice). Enroll on the course or organise a meeting for your employees.

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